Return Policy

Return Policy

šŸŒ»Return Guidelines:
  • Returns are accepted within 30 days of receipt.
  • In Order to qualify for a return the products(s) must be in their original packaging. The product must NOTĀ be used, opened, tampered with, damaged, and be considered "Brand New". Items that are returned that do not meet this criteria will NOTĀ receive a refund.
  • Due to health concerns, we CANNOTĀ accept returns on adult products (including but not limited to pills, condoms, lubricants, toys, games, and lingerie) that fail to meet the criteria of "Brand New". If you have a question or issue regarding an adultĀ product that you purchased please reach out to the manufacturer directly.Ā 
šŸŒ»Return Instructions:
1) Contact OurĀ Happi Support Team.Ā 
2) Please be ready to provide pictures of the packaging that you receivedĀ (Polymailer, Envelope, Or Box, and Shipping Label). In addition, please include clear pictures of the product itself.
3) If the Return is approved and meets our Return Guidelines our Happi Support Team will send you a return shipping label.Ā 
4) Please Allow 24-72 Hours to process the return once it arrives at our facility.